Privacy Policy
This policy explains what personal information doctorsoofer.com collects, why, and the choices you have.
Effective date: January 1, 2026
Who we are. Doctor Soofer, a podiatry practice at 2840 S Alameda, Vernon, CA 90058. Contact: doctorsoofer@gmail.com, 310-295-4488.
IMPORTANT: DO NOT SEND MEDICAL DETAILS THROUGH THIS WEBSITE. Please do not put diagnoses, symptoms, medications, insurance IDs or other health details in contact forms, comments, chat or email. Call the office instead.
INFORMATION WE COLLECT
- Information you give us: name, email, phone number, and appointment preferences when you request or book an appointment, use a contact form, subscribe to updates, or leave a comment.
- Text message information: if you opt in to text messages, your mobile phone number and a record of your consent.
- Order and payment information: if you buy from our online store, we collect your name, shipping and billing address, email, phone number and order details. Payments are handled by our payment providers; we do not store full card numbers.
- Account information: if you create a member account, we collect your login email and the details you add to your profile.
- Information collected automatically: device and browser type, pages viewed, approximate location from your IP address, referring page, and the date and time of your visit, collected through cookies and similar tools.
HOW WE USE INFORMATION
- To schedule and manage appointments and respond to your questions.
- To process and ship store orders, send receipts and invoices, and provide customer support.
- To run, secure and improve the website, including analytics.
- To send practice updates or newsletters, only if you opted in. You can unsubscribe at any time.
- To meet legal and regulatory obligations.
WHO WE SHARE INFORMATION WITH
We do not sell or share your personal information. We share it only with service providers that help us run the site and the practice, such as Wix.com (website hosting, bookings, forms, store and members features), payment processors, shipping carriers, email and text messaging providers, Mailchimp (email marketing), and the analytics tools built into our website platform, and when required by law. These providers may use your information only to provide services to us.
TEXT MESSAGES (SMS)
If you opt in on our Text Message Sign-Up form, we send text messages, such as appointment reminders and practice updates, to the mobile number you provide. Messaging frequency may vary. Message and data rates may apply. You can opt out at any time by texting STOP, and you can text HELP for assistance. Consent is not a condition of receiving care or making a purchase. SMS consent is not shared with third parties. We do not share or sell SMS opt-in data or phone numbers, and we do not share them with third parties or affiliates for marketing or promotional purposes. Our text messaging provider uses your mobile number only to deliver our messages. See our Terms of Service at https://www.doctorsoofer.com/terms-of-service.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies that are necessary for the site to work (for example, to keep items in your cart), and, with your consent where required, cookies for analytics and marketing. You can change your choice through the cookie banner or your browser settings. Analytics tools on this site are provided through our website platform.
HOW LONG WE KEEP INFORMATION
We keep personal information only as long as needed for the purposes above and to meet legal, tax and recordkeeping requirements: we generally keep personal information for two years from our last interaction with you, or longer where the law requires.
SECURITY
We use reasonable safeguards, including encrypted connections (HTTPS) and the security features of our website platform. No method of transmission over the internet is completely secure.
YOUR PRIVACY RIGHTS
If you live in California, you may have the right to know what personal information we collect, use and disclose; to request a copy; to correct or delete it; to opt out of the sale or sharing of personal information (we do not sell or share it); and to not be treated differently for using these rights. To make a request, email doctorsoofer@gmail.com or call 310-295-4488. We will verify your identity before acting on a request. You may use an authorized agent.
CHILDREN
This website is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
LINKS TO OTHER SITES
The site may link to other websites. We are not responsible for their privacy practices.
CHANGES TO THIS POLICY
We may update this policy and will post the new effective date above.
CONTACT US
Doctor Soofer, 2840 S Alameda, Vernon, CA 90058, doctorsoofer@gmail.com, 310-295-4488.